Private-beta support
Email support@waypointscan.dev. This address forwards to a monitored mailbox. Replies may currently come from a different monitored address; branded outbound sending is a follow-up before outside testers.
What to include
Include Chrome/OS versions, the action you attempted, the sanitized error category, and whether the report opened or capture detached. Share a screenshot only after checking it contains no personal or sensitive content. Do not share credentials, cookie/storage dumps, raw HAR, private reports, OAuth codes or report capabilities.
Common limitations
- Google access is restricted to the owner's approved account. Store installation and application access are separate.
- Chrome shows a debugger indicator; opening DevTools on the captured page or dismissing the indicator can end capture.
- Enterprise administrators may restrict chrome.debugger. Waypoint Scan does not bypass those policies.
- Reports expire after ten minutes and are not saved/synchronized. Capture again after expiry.
- Site challenges or access denials describe the page Chrome received, not proof that the extension failed.